Significant Online Failure Impacts Many Sites and Mobile Apps

An extensive web outage has disrupted dozens websites and apps globally, as users reporting troubles getting online after problems at Amazon’s web hosting platform.

The disrupted services include Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, in addition to a host of Amazon-operated platforms such as its key e-commerce website and the Ring device manufacturer.

Throughout Britain, the financial institution Lloyds was affected in addition to its subsidiaries the bank Halifax and Bank of Scotland, while there were additional accounts of problems reaching the HM Revenue and Customs online portal on that morning. Additionally in Britain, several Ring users used social media to report their home gadgets were malfunctioning.

Just within Britain, notifications of disruptions on particular applications totaled the thousands for each app.

Officials confirmed that the issue originated in the Atlantic coast of the United States at AWS, a division that supplies crucial internet framework for a host of businesses, who utilize space on AWS infrastructure. The cloud platform is the world’s largest cloud computing platform.

Shortly after late night (PDT) in the United States (8am BST), the company announced “increased problem frequencies and latencies” for AWS services in a zone on the east coast of the America. The cascading impact seemed to affect platforms worldwide, with the Downdetector site showing outages with the identical platforms in different parts of the world.

The outage tracker Thousand Eyes, a tool that tracks online failures, also reported a rise in issues on that morning, including several cases situated in the state of Virginia, the location of the AWS US-East-1 zone where the company stated the issues originated.