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The supermarket has reversed its determination not to offer paid work to an individual with autism after originally indicating he had to cease volunteering at the branch where he had worked unpaid for four years.

In July, Frances Boyd inquired whether her adult child her son could be provided a job at the supermarket in Cheadle Hulme, but her request was ultimately declined by Waitrose head office.

This week, alternative retailer Asda stated it sought to give Tom compensated work at its Manchester location.

Addressing Waitrose's U-turn, Tom's mother said: "We are going to think about it and determine whether it is in the optimal outcome for Tom to return... and are having ongoing talks with the supermarket."

'Looking into the matter'

A spokesman for the retailer said: "We'd like to welcome Tom back, in compensated work, and are working closely from his family and the support organization to facilitate this."

"We anticipate to have him return with us in the near future."

"We are committed about assisting people into the employment who might otherwise not be provided employment."

"Therefore, we warmly welcomed Tom and his care assistant into our local store to build skills and develop his abilities."

"We have policies in place to support volunteering, and are investigating the circumstances in this case."

Tom's mother explained she had been "profoundly affected" by how individuals had responded to her talking about her son's experiences.

Tom, who has challenges with communication, was recognized for his commitment by supervisors.

"He gave over 600 hours of his effort exclusively because he wanted to belong, be helpful, and create value," commented his mother.

Frances praised and thanked staff at Waitrose's Cheadle Hulme store for assisting him, adding: "They welcomed him and were exceptionally supportive."

"I feel he was just not sufficiently noticed - all was running smoothly until it became a headquarters matter."

Both individuals have been supported by Greater Manchester mayor the public figure.

He stated on X that Tom had received "truly terrible" handling and committed to "assist him to find another placement that works".

The mayor stated the Greater Manchester Combined Authority "actively promotes each company - including Waitrose - to sign up to our brand new Bee Neuroinclusive Code of Practice".

Conversing with Frances, who broke the news of Tom's Asda job offer on BBC Radio Manchester, the elected official said: "Well done for highlighting the issue because we must have a major education initiative here."

She consented to his proposal to act as a spokesperson for the campaign.